Service Request Ticket - # 15580

Service Request Information

CONTACT Name Munoz, Justine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 15, 2006 09:01 AM
Department Phone 88506
Location Email munozj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040666[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag 53T8Z61 Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 53t8z61 Location ITC Fee Payment

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751, Pre 2000

Wired NIC 00:11:43:BB:0F:2C

TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
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Entered by Date Memo
Sean Courtney Jun 15, 2006 09:46 AM 
Please see 15085
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Sean Courtney Jun 15, 2006 09:44 AM 
I am going to add this problem under the other
task, which relates to her trying to send files to
the print shop and them not being able to open it.
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Mark Lyons Jun 15, 2006 09:04 AM 
When she is trying to submit a job to Word, it 
will say that the document type is not supported. 
She has called before about it, with different 
problems.
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