Service Request Ticket - # 15583

Service Request Information

CONTACT Name Welander, Gary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 15, 2006 09:50 AM
Department Education & Leadership Phone 88395
Location Email welandg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030752[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:11:88


TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public

Entered by Date Memo
Joe Crowe Jun 19, 2006 12:21 PM
He had figured it out already.
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Ronni Luchterhand Jun 16, 2006 08:28 AM
called, left vm.  this sounds like TRC would be
better able to help him... just want to confirm
that it is not the transfer causing the problem
but sorting within the document. (Word is not a
good program for sorting... excel is.  TRC helps
with both)
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Mark Lyons Jun 15, 2006 09:54 AM
Copied a doc from email into word. and when he 
tries to sort the document by earned hours, and 
it doubles everything.
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