Service Request Ticket - # 15585

Service Request Information

CONTACT Name Carey, Jon R.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 15, 2006 10:11 AM
Department Health & Exercise Science Phone 88910
Location Email careyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030131[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Pentium 4 Processor
Serial No. H2VYC31 Location PDR

CPU Unknown


OS Unknown Software
TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Adam Bates Jun 15, 2006 05:09 PM 
Called Again. I sent him to accountlookup and he 
changed his password.
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Sean Courtney Jun 15, 2006 03:19 PM 
Left a vm asking for specific info about him
logging  in as well as when we can talk to him.
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Mark Lyons Jun 15, 2006 11:58 AM 
Call back and said that he cannot do any work 
till this is fixed. He will be gone from 12-1:30. 
But office is open and username and password will 
be on the desk.
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Mark Lyons Jun 15, 2006 10:13 AM 
Jon, thinks it is a problem with his password. 
enters in his user name and password and cannot 
get logged in.
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