Service Request Ticket - # 15590

Service Request Information

CONTACT Name Plec, Emily   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 15, 2006 02:02 PM
Department Humanities Division Phone 88819
Location Email plece@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010829[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4500, Pentium 4-1.8Ghz
Serial No. JNXBK11 Location PDR

CPU Pentium 4-1.8Ghz


OS Software Office XP Pro from P0037777

Wired NIC 00:02:B3:AA:F9:A6

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Jun 16, 2006 08:07 AM 
fixed it, called and left her a message that it
has been fixed and if she has further problems to
give us a call
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Courtney Wehner Jun 15, 2006 03:44 PM 
She called and said that she is leaving her 
office now, but a tech can go into her office if 
they come to fix it. SHe gave us her permission.
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Courtney Wehner Jun 15, 2006 02:03 PM 
"Current time on computer and current time on 
network are different." She needs to know how to 
get this fixed so she can use her computer. Thanks
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