Service Request Ticket - # 15595

Service Request Information

CONTACT Name Burke, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 15, 2006 08:56 PM
Department Phone 88818
Location Email burkem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030175[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Intel P4-2.8GHz
Serial No. 2GHNF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software

Wired NIC 00:07:E9:8F:B1:C3


TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact thompsr@wou.edu 88071

Tracking

Entered by Date Memo
Rick Thompson
Email

Public

Entered by Date Memo
Rick Thompson Jun 21, 2006 03:05 PM
checked and fixed...
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Rick Thompson Jun 21, 2006 07:54 AM
Reghosting reference area as we speak.
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Audrey Macken Jun 20, 2006 03:12 PM
Kathy Alderson called to check the status of this.
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Ronni Luchterhand Jun 16, 2006 08:49 AM
was unsuccessful.  I tried turning off deepfreeze
and of the passwords I could remember, none
worked.  According to Kathy, there were some
machines on the main floor that were having the
same problem a few days ago, but it has cleared up
on them.  I left this one running to see if it
would clear up.  Rick, we could try ghosting it. 
Or it might run smoother with DeepFreeze off (I
don't really know, but I'm pretty sure you would.)
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Ronni Luchterhand Jun 16, 2006 08:30 AM
heading over
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Michael Orr Jun 16, 2006 08:28 AM
This IS still happening. Kathy Alderson called in
and said the computer was off and she turned it on
and it did it again.
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Ronni Luchterhand Jun 16, 2006 08:21 AM
called to find out if this is still going on. 
They will check on it and call us back.
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Adam Bates Jun 15, 2006 08:57 PM
The machine tries to "run some kind of disk 
check" and then restarts. It does this over an 
over.
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