Service Request Ticket - # 15636

Service Request Information

CONTACT Name K-Hinds, Mona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 19, 2006 02:21 PM
Department Upward Bound Phone 88061
Location Email khindsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010776[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400, Pentium 4-1.7Ghz
Serial No. DF5KJ11 Location PDR

CPU Pentium 4-1.7GHz


OS Unknown Software Office XP Pro (P0037633), Deep Freeze Pro Educational (P0044264)

Wired NIC 00:02:B3:AA:F0:E0

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Jun 19, 2006 03:57 PM 
She was not an admin on this machine.  I added her
and installed JRE2
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Audrey Macken Jun 19, 2006 02:21 PM 
Dear Help desk,
 
This is Mona K-Hinds.
 
I am up in Multicultural in the afternoon.
 
I will be working at computer 20010776[Edit Inv] quite a 
bit this summer.
 
At this computer I am unable to log into banner.
 
Can you help me to figure out why this is?
 
mona
88737 in the p.m.'s
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