Service Request Ticket - # 15673

Service Request Information

CONTACT Name Alderson, Kathryn L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 21, 2006 10:29 AM
Department Phone 88441
Location Email aldersk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020560[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4550, P4-2.53Ghz
Serial No. 6L3JT21 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software

Wired NIC 00:07:E9:7E:2C:A9

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact thompsr@wou.edu 88071

Tracking

Entered by Date Memo
Rick Thompson
Email

Public
Entered by Date Memo
Rick Thompson Jun 21, 2006 03:59 PM 
Fixed!!
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Adam Bates Jun 21, 2006 10:32 AM 
After start up the mouse freezes. When they 
attempt to log into Mash they get an error 
message: "must be in Admin group to install 
hardware" and they can't get any further.
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