Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Jun 22, 2006 09:45 AM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20051136 (opens in a new window)	Bldg/Room	ITC
	Service Tag		Description	Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
	Serial No.	0612YB00EF	Location	Replaced Sept. 2011
	CPU	Unknown
	OS	Unknown	Software
	Wired NIC	00:14:4F:0E:98:35

TECHS	Submitted by	Mark Lyons	Contact	mlyons@wou.edu	88925
	Primary Technician		Contact	mhoeckle@wou.edu	88925

Entered by	Date	Memo
Myron Hoeckle (Student)			Email Public
Entered by	Date	Memo
Myron Hoeckle (Student)	Jun 22, 2006 02:07 PM	printer works now script that joe wrote.	Add Attachment
Myron Hoeckle (Student)	Jun 22, 2006 01:22 PM	recon sweep.	Add Attachment
Mark Lyons	Jun 22, 2006 09:49 AM	When she try to print the program tries to resave document as an image and will not print. Printer number is 20040304.	Add Attachment