Service Request Ticket - # 15704

Service Request Information

CONTACT Name Smith, William (Doug)   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 23, 2006 10:23 AM
Department Social Science Phone 88372
Location Email smithw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030765[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR storage was Doug Smith (was sum 2004)

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:DE:46

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jun 23, 2006 03:58 PM 
couldn't reproduce error, updated his machine.
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Myron Hoeckle (Student) Jun 23, 2006 03:22 PM 
kathy hill no anwser either.
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Myron Hoeckle (Student) Jun 23, 2006 03:14 PM 
no awnser from him or the office specialist.
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Michael Orr Jun 23, 2006 10:25 AM 
He's trying to restart, but so far no luck getting
out of the error. He needs to be able to use his
computer for work.
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Michael Orr Jun 23, 2006 10:23 AM 
This time the error came up when he was starting
the computer and he can't make it go away. He
needs this resolved.
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