Service Request Ticket - # 15713

Service Request Information

CONTACT Name Alderson, Kathryn L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 26, 2006 08:00 AM
Department Phone 88441
Location Email aldersk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051149[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB001F Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:9D:D0

TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Michael Orr Jun 26, 2006 08:12 AM 
Kathy figured out a way to boot them. She said to
close the ticket.
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James Varieur Jun 26, 2006 08:04 AM 
All 8 thin clients installed last week are froze, 
Kathy can not log into any of them... 20051149[Edit Inv], 
50, 51, 52, 53, 54, 56, 57.  wou Numbers are in 
sequence
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