Service Request Ticket - # 15714

Service Request Information

CONTACT Name Deane, Jeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 26, 2006 08:13 AM
Department Social Science Phone 88288
Location Email deanej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030754[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. B1F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:37:7A

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jun 26, 2006 09:42 AM 
done
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Sean Courtney Jun 26, 2006 08:53 AM 
There is a printscrn on my comp labeled
"error.gif" of what she is getting.
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Michael Orr Jun 26, 2006 08:19 AM 
She's able to log in at another computer just fine
so this is a problem with the specific comp and
not her account.
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Michael Orr Jun 26, 2006 08:14 AM 
She has work she needs to do and she can't log in
at all.
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