Service Request Ticket - # 15715

Service Request Information

CONTACT Name Saxowsky, Denvy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 26, 2006 08:16 AM
Department College of Education Phone 88760
Location Email saxowsd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031201[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224NTNV9 Location PDR

CPU G5 1.6GHz


OS Unknown Software MS Office 2004 Pro from (P0047503), Filemaker Pro 5.5(P0036006)moved for W#20010375, InDesign 2.0 (p0044157) moved for W#20010375, also 80/20 rule on personal laptop

Wired NIC 00:0A:95:C1:39:0C

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jun 26, 2006 10:31 AM 
done
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Michael Orr Jun 26, 2006 08:18 AM 
They've tried turning off the printer and turning
it back on again and clearing everyone's print
jobs on their computers, but no luck.
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Michael Orr Jun 26, 2006 08:17 AM 
Evidently no one in the area can print to this
printer and it's one they use often.
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Michael Orr Jun 26, 2006 08:17 AM 
He's trying to print to the printer that's "by the
backdoor" on the main floor.
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