Service Request Ticket

Service Request Information

CONTACT	Name	K-Hinds, Mona	Date	Jun 27, 2006 05:05 PM
	Department	Upward Bound	Phone	88061
	Location		Email	khindsm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20010776 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dimension 4400, Pentium 4-1.7Ghz
	Serial No.	DF5KJ11	Location	PDR
	CPU	Pentium 4-1.7GHz
	OS	Unknown	Software	Office XP Pro (P0037633), Deep Freeze Pro Educational (P0044264)
	Wired NIC	00:02:B3:AA:F0:E0

TECHS	Submitted by	Adam Bates	Contact	abates@wou.edu	88925
	Primary Technician		Contact	mhoeckle@wou.edu	88925

Entered by	Date	Memo
Myron Hoeckle (Student)			Email Public
Entered by	Date	Memo
Myron Hoeckle (Student)	Jun 28, 2006 02:04 PM	speakers plugged in.	Add Attachment
Adam Bates	Jun 27, 2006 05:06 PM	**This is an email** Hello Help Desk, This is Mona K-Hinds I am writing from the Multicultural Office. I believe it was Bryan (sp?) that helped me the other day on a task and while he was I here I asked him about my computer speakers. He found that I did not have a wire that connected to the power. He was not sure if he could find one over in your area but thought it might be a possibility. This is for computer 20010776. This is in APS 501, the last enclosed office, before the student lounge. If anyone can help with this...even when I am not there anyone can come over. Also Anna Hernandez- Hunter should be there in the a.m. when I am not. mona 88737 in the p.m. 88142 in the a.m.	Add Attachment