Service Request Ticket - # 15763

Service Request Information

CONTACT Name Bennett, Roy V.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 28, 2006 08:45 AM
Department Library & Media Services Phone 88893
Location Email bennetr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040992[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 Processor 540
Serial No. FZ8MS71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0053572,

Wired NIC 00:12:3F:88:2A:CA

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jun 28, 2006 08:55 AM 
fixed
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Michael Orr Jun 28, 2006 08:45 AM 
UCS Help Desk:
 
Boot up problem with computer WOU#20040992[Edit Inv].
Located in IT004.
The computer beeps several times, and the lights
for A & B on the back of the computer are amber.
Lights for C & D are green. Also, the computer has
a louder than usual fan sound.
 
-- Roy Bennett
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