Service Request Ticket - # 15766

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 28, 2006 09:04 AM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051002[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag CR80J91 Description OptiPlex GX620 SFF Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. cr80j91 Location was in ITC 003

CPU Pentium 4-3.2GHz


OS Software MS Office Pro 2003 from P0056290, Photoshop Elements v4.0 WIN License and Premiere Elements v2.0 WIN license from P0056366
TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact gathers@wou.edu 88280

Tracking

Entered by Date Memo
Shaun Gatherum
Email

Public
Entered by Date Memo
Shaun Gatherum Jul 27, 2006 04:24 PM 
forgot to close
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Rick Thompson Jun 28, 2006 01:18 PM 
went over to check computers at 1:00 and there 
was a class in session, moved there from Arnold 
Arms because of the heat.  Will send to Shaun 
for tomarrow.
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Michael Orr Jun 28, 2006 09:06 AM 
Sometimes they'll make it in to login, but then
they hang during login. After 2 or 3 reboots
they'll usually manage to login, but this is
happening all the time and with nearly all the
computers. The instructors station seems to be fine.

The room will be empty M-TR after 12 noon and
Friday all day.
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Michael Orr Jun 28, 2006 09:05 AM 
20051003[Edit Inv],20051004, 20051005[Edit Inv], 20051006[Edit Inv], 20051007[Edit Inv]
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