Service Request Ticket - # 15772

Service Request Information

CONTACT Name Malloy, Peggy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 28, 2006 12:39 PM
Department The Research Institute Phone 88598
Location Email malloyp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050317[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. GZ5R981 Location PDR

CPU Pentium 4-3.2GHz


OS Software MS Office Pro 2003 from TRI Site License, Endnote WIN v.9 from P0054486

Wired NIC 00:12:3F:94:1C:45


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact knabet@wou.edu 88507

Tracking

Entered by Date Memo
Travis Knabe
Email

Public

Entered by Date Memo
Travis Knabe Jul 03, 2006 09:55 AM
message was there; just moved to a different
folder.  She also had "odd" things happening with
the outlook connector so I had myron uninstall,
and re-install the new version.
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Travis Knabe Jun 28, 2006 09:24 PM
Emailed with some follow up questions.
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Myron Hoeckle (Student) Jun 28, 2006 04:24 PM
****This is an email****
Hi Myron,        

I know that I have a sent folder and I know that
messages that I send are saved there.  That's not
the problem.  What happened is that messages from
June 27 that were in my inbox disappeared.  There
weren't too many, because I had already dealt with
most of the messages that I received that day. 
The one you cited below, about the exception to
the administrative rule, was very important and I
need to have the original.  I know that I
forwarded it and that I have the forwarded
version, but I would like to retrieve the original
and other messages from June 27.
 
Thanks,
Peggy
88598
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Courtney Wehner Jun 28, 2006 03:27 PM
She called back and said that she still needs the 
original e-mail. She had the forwarded one 
already. Thanks
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Myron Hoeckle (Student) Jun 28, 2006 02:32 PM
****This is an email****
Hello, 
 
E-mail is saved in multiple folders, one of the
folders is called the 'sent' folder. This folder
saves every message you send (forward, compose, reply)
 
Check the sent folder for this message Exception
to Administrative rule 580-20-005 for Margret Malloy.
 
 
Thanks,
 
Myron Hoeckle
UCS Senior Tech
Phone: 838-8925
mhoeckle@wou.edu
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Courtney Wehner Jun 28, 2006 12:48 PM
She looked all through the files and folders in 
her e-mail account and could not find it anywhere.
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Courtney Wehner Jun 28, 2006 12:46 PM
This task is for Peggy Malloy. She said that the 
e-mail that she needs retraced is 
titled: "Exception to Adminastrative rule 580-20-
005 for Margret Malloy." 
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