Service Request Ticket - # 15776

Service Request Information

CONTACT Name Shrestha, Uma   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 29, 2006 07:43 AM
Department Humanities Division Phone 88377
Location Email shrestu@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030832[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. CN-0H4313-42940-44G-02T4 Location PDR

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:57:29

TECHS Submitted by Richard Mansker Contact rmanske@gmail.com 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jun 29, 2006 11:50 AM 
left a VM
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Myron Hoeckle (Student) Jun 29, 2006 11:48 AM 
connected via dameware... worked fine... connected
to the internet, worked great, email logged in. NPF
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Richard Mansker Jun 29, 2006 07:45 AM 
trying to access internet for email and it as 
well as other sites are loading very slowly, 
also, she is getting an error, she didnt have the 
message in front of her but says that it 
said "DNS error".  She had class and said she 
would call back later
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