Service Request Ticket - # 15784

Service Request Information

CONTACT Name Dunkin, Sally   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 29, 2006 02:09 PM
Department Emeritus and Retired Faculty and Staff Phone
Location Email dunkins@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050783[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. B5Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700 upgraded to MS Office Pro Plus 2007 from P0074497, Contribute V3.0 Mac/Win from P0058699 oracle, bi query

Wired NIC 00:12:3F:95:42:2D

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Jul 11, 2006 09:47 AM 
So Sally is ordering a new license as information 
on their purchase could not be located
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Tricia Flaherty Jul 10, 2006 10:11 AM 
so PAul is going over to see if they have the 
media stored away as we did not purchase it and 
the old deskapps has only documentation of Jean 
Caligure
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Ronni Luchterhand Jun 30, 2006 07:57 AM 
checked both the T: and her computer inventory
record and found nothing about this program. 
Tricia, do you know of any record that we might
have somewhere with her cdkey/sn?  (Will ask Joe
when he gets in if he knows anything about the 25
use limit...)
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Courtney Wehner Jun 29, 2006 02:10 PM 
The error told her that she had used Omni Form 25 
times and she now needed to resubscribe to it. 
she needs to know where or how does she go to do 
that. She can be reached at the above ext. Thanks
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