Service Request Ticket - # 15829

Service Request Information

CONTACT Name K-Hinds, Mona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 05, 2006 04:21 PM
Department Upward Bound Phone 88061
Location Email khindsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010776[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400, Pentium 4-1.7Ghz
Serial No. DF5KJ11 Location PDR

CPU Pentium 4-1.7GHz


OS Unknown Software Office XP Pro (P0037633), Deep Freeze Pro Educational (P0044264)

Wired NIC 00:02:B3:AA:F0:E0

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Jul 06, 2006 08:40 AM 
downloaded driver/software for install, dwlding
then installing...
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Ronni Luchterhand Jul 06, 2006 08:34 AM 
20020346[Edit Inv] -- printer WOU#
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Courtney Wehner Jul 05, 2006 04:22 PM 
****This is an email****
I need help in getting it networked with computer 
20010776[Edit Inv].  I believe these are the correct terms.
thank you,
mona
88737 
I am at 88142 in the a.m.'s
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