Service Request Ticket - # 15839

Service Request Information

CONTACT Name K-Hinds, Mona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 06, 2006 11:39 AM
Department Upward Bound Phone 88061
Location Email khindsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030699[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. GRC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5B:E4

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jul 06, 2006 02:07 PM 
the printer was hooked through radar which wasn't
set up. direct connection set up.
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Myron Hoeckle (Student) Jul 06, 2006 01:44 PM 
walking over.
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Michael Orr Jul 06, 2006 11:40 AM 
There's no error message, it says it's printing,
but nothing comes out the other end.
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Michael Orr Jul 06, 2006 11:40 AM 
They've tried logging on with different profiles
and it's still not working for any of them. No one
can print from this computer at all.
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