Service Request Ticket - # 15855

Service Request Information

CONTACT Name Bergeland, Melissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 07, 2006 09:45 AM
Department Campus Recreation/HWC Phone 88860
Location Email ineckm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020094[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. 601GP11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software

Wired NIC 00:07:E9:01:35:C4

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Jul 07, 2006 11:12 AM 
she called back, they needed something to make
files, I loaded PDFcreator, works how they wanted,
happy!
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Audrey Macken Jul 07, 2006 10:55 AM 
Student worker called for Ronni, transferred him.
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Ronni Luchterhand Jul 07, 2006 10:35 AM 
called, she is going to try dwnlding and
installing the program herself and will call if
she has questions (I offered to do this for her,
but she said she could do it if it was a free
download...)
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Audrey Macken Jul 07, 2006 09:47 AM 
She would like either that or another program, if 
there is a better one, for filling out forms 
online.
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