Service Request Ticket - # 15865

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 10, 2006 08:29 AM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030618[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 3VC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Adobe Creative Suite Prem from P0049555, Dreamweaver MX2004 from P0047671 moved from W#20030381 for use by Micheal Baird 10/2005

Wired NIC 00:0C:F1:E9:F9:DF

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jul 10, 2006 09:01 AM 
done
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Brian Smith Jul 10, 2006 08:47 AM 
going to go take a look
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Michael Orr Jul 10, 2006 08:29 AM 
 
I used remote desktop on my computer when I worked
in Human Resources to access my computer from
home. It seems to me there was some set-up
involved. Can someone tell me how to do this?
Also, how do I find the IP address of this computer?
 
Thank you for your help.
My computer is 20030618[Edit Inv]
 
Jan Carlson, Gift Planning and Stewardship Assistant
University Advancement - WOU Foundation
Western Oregon University
345 N Monmouth Ave
Monmouth OR 97361
carlsonj@wou.edu
Phone: 503-838-8725
Fax: 503-838-8289
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