Service Request Ticket - # 15874

Service Request Information

CONTACT Name Boespflug, Randy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 10, 2006 12:35 PM
Department Phone 88313
Location Email boespflugr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050991[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 1QPYB91 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS OfficePro 2003 from P0056135, Dragon Naturally Speaking Medical v8.0 #A709A-F00- 8.0 from P0056567 upgraded to Dragon NatSpking Medical v10 from P0069627

Wired NIC 00:12:3F:CD:60:35

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Jul 12, 2006 02:03 PM 
To be honest...ntf.  Updated flash player and ran
a few of the 2nd tues updates.  Scanned with
defender..found nothing.
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Joe Crowe Jul 12, 2006 01:27 PM 
Installed Defender.
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Joe Crowe Jul 12, 2006 01:19 PM 
I called Tricia Guy. She'll turn it on for me :-)
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Brian Smith Jul 11, 2006 08:15 AM 
called again this morning. He is not going to be 
back in till the 17th.
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Courtney Wehner Jul 10, 2006 12:36 PM 
Wants to know if he has a virus or if he can turn 
it off. He was away for awhile and when he came 
back the pop ups were there. He will be gone till 
next Monday. Not a rush. THanks
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