Service Request Ticket - # 15886

Service Request Information

CONTACT Name Braun, Debbie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 11, 2006 08:36 AM
Department College of Liberal Arts and Sciences Phone 14220
Location Email braund@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030595[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5B:47

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jul 25, 2006 02:14 PM 
I've gotten the same error from gmail and
hotmail... the email address is incorrect from
what I can gather.
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Myron Hoeckle (Student) Jul 25, 2006 10:16 AM 
called got ahold of her, she said the email
doesn't apply any more since the class is closed.
but she will try and get back to me.
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Myron Hoeckle (Student) Jul 20, 2006 10:51 AM 
left a vm.
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Courtney Wehner Jul 17, 2006 01:32 PM 
Reopened this because she called back and said 
that she is still being blocked and she is 
getting the e-mails back again. She will be in 
her office till 3pm today.
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Brian Smith Jul 12, 2006 08:02 AM 
called and left a message letting her know that 
we resolved the issue.
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Travis Knabe Jul 11, 2006 04:20 PM 
smtp server was on a blocklist, which I have
requested removal from. should be cleared up by
tomorrow.
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Brian Smith Jul 11, 2006 03:10 PM 
gave the e-mail that was forwarded to me to 
travis, and put the task under him.
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Brian Smith Jul 11, 2006 09:41 AM 
going to have her forward the error message so we 
can take a look at it.
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Michael Orr Jul 11, 2006 08:38 AM 
that should have been:

550-couger.wou.edu is currently not permitted to
relay.
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Michael Orr Jul 11, 2006 08:37 AM 
She tried to send an email and got the error:

The following addresses had permanent fatal errors.


and

50-couger.wou.edu is currently not permitted to relay
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