Service Request Ticket - # 15889

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 11, 2006 09:30 AM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030232[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 2.8GHz
Serial No. 4TQYF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Office 2003 Pro (P0048545) (9/2004), Publisher 2003 (P0044993)12/2003, EZ Badge ID Design v1.6 from P0059117

Wired NIC 00:07:E9:71:C4:32

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jul 11, 2006 04:52 PM 
the needed omni page installed.  this has been 
taken care of.
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Brian Smith Jul 11, 2006 03:52 PM 
this is in admin 206. going to go take a look.
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Brian Smith Jul 11, 2006 03:49 PM 
This is not the correct name. I am attempting to 
tack down the caller now.
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Brian Smith Jul 11, 2006 10:22 AM 
she will be back after 1. Nobody in the office 
seemed to know what was happening with this or 
where the scanner would be.
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Brian Smith Jul 11, 2006 10:13 AM 
gonna go take a look
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Michael Orr Jul 11, 2006 09:31 AM 
She didn't know any specifics about the software.
Odds are you'll have to boot up the old machine to
see what it is.
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Michael Orr Jul 11, 2006 09:30 AM 
The software is already installed on one computer,
but that computer is not being used currently and
she needs the software on her current computer
(The listed WOU number is her current comp).
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