Service Request Ticket - # 15905

Service Request Information

CONTACT Name Tripp, Carol   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 11, 2006 04:15 PM
Department Phone 88882
Location Email trippc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020684[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. H855X21 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft XP Pro from old cpus P0032877, Macromedia DreamWeaver MX, Acrobat 6 Standard

Wired NIC 00:07:E9:6A:33:6A

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jul 12, 2006 01:53 PM 
apparently this was taken care of. closing the 
task now.
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Brian Smith Jul 12, 2006 08:36 AM 
called, she is not in yet and will be given a 
message to call us back.
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Courtney Wehner Jul 11, 2006 04:18 PM 
She can double click on the X on the window, but 
she is afraid that it will erase some of her 
work.
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Courtney Wehner Jul 11, 2006 04:17 PM 
She needs this ASAP so she can work from her 
office. She has never had this problem. She tries 
to get out of this error message, and it will not 
allow her to end program.
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