Service Request Ticket - # 15916

Service Request Information

CONTACT Name Bruce, Greg   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 12, 2006 12:37 PM
Department Athletics Phone 88177
Location Email bruceg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020564[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4550, P4-2.53Ghz
Serial No. 8J3JT21 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software

Wired NIC 00:07:E9:7E:34:A3

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jul 14, 2006 03:55 PM 
outlook set up.
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Myron Hoeckle (Student) Jul 14, 2006 03:04 PM 
on it.
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Audrey Macken Jul 14, 2006 02:52 PM 
He would like someone to call before they look at 
this because he wants to go through exactly what 
he is doing.
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Audrey Macken Jul 14, 2006 02:50 PM 
He called back again and said that this is no 
longer working. It is doing the same thing it was 
doing before.
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Audrey Macken Jul 14, 2006 02:33 PM 
He called back to say that he thinks the new 
keyboard solved the problem.
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Myron Hoeckle (Student) Jul 13, 2006 03:58 PM 
****This is an email****
Hey,

Konnie said that you were still having problems
with spell check lets kill two birds with one stone,

Download Thunder bird.

setup instructions are here as well as a link to
the D/L site.


http://www.wou.edu/~kernanb/blogs/archives/2005/09/installing_mozi.html


Thanks,

-- 
Myron Hoeckle
UCS Senior Tech
Phone: 838-8925
mhoeckle@wou.edu
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Myron Hoeckle (Student) Jul 13, 2006 01:56 PM 
new mouse delievered.
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Ronni Luchterhand Jul 13, 2006 12:18 PM 
called, left vm asking status (ie, if the keyboard
cleared up any of the problems he was having)
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Myron Hoeckle (Student) Jul 13, 2006 09:34 AM 
keyboard delievered.
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Myron Hoeckle (Student) Jul 13, 2006 09:33 AM 
he was not in
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Courtney Wehner Jul 12, 2006 01:12 PM 
He called back again and thinks that it is both 
the e-mail and keyboard...
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Courtney Wehner Jul 12, 2006 01:01 PM 
He called back and he thinks that it is the 
keyboard sticking.
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Courtney Wehner Jul 12, 2006 12:38 PM 
If they need to go to his office they need to 
call first. Thanks
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