Service Request Ticket - # 15919

Service Request Information

CONTACT Name McDaniel, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 12, 2006 02:47 PM
Department Human Resources Phone 88963
Location Email mcdanieh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20010441[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0034372; P4-1.6Ghz
Serial No. 926HZ01 Location PDR

CPU Unknown


OS Unknown Software WIN XP PRO, NAV corp., Office XP PRO

Wired NIC 00:02:B3:87:E3:4E


TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public

Entered by Date Memo
Brad Dougherty Jul 13, 2006 01:41 PM
I called her back and showed her where the icon is
on her desktop
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Courtney Wehner Jul 13, 2006 01:25 PM
Becky called back and said she cannot find Access 
that was installed. She would like some help 
finding. her extention is #88783. She will be 
there till 3p today. Thanks
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Brad Dougherty Jul 12, 2006 03:07 PM
They already had MS Access installed.
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Courtney Wehner Jul 12, 2006 02:50 PM
****This is an email****
 Sorry there have been so many requests coming 
from our office lately! It seems with the staff 
changes, not everyone has everything they need. 
She needs this on her computer in order for her 
to perform some essential job functions. 
Thanks for your help.
Heather M Scott
Computer is located in AD 205B
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