Service Request Ticket - # 15926

Service Request Information

CONTACT Name Lindsay, Lynne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 13, 2006 09:44 AM
Department College of Education Phone 88272
Location Email lindsayl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20020775[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Intel P4-2.8GHz
Serial No. BRHNF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office XP Pro from P0043102

Wired NIC 00:07:E9:6A:00:EA


TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public

Entered by Date Memo
Brad Dougherty Jul 13, 2006 11:26 AM
I ended up having to kick her machine out and back
into the domain. She's happy now.
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Michael Orr Jul 13, 2006 10:43 AM
She rebooted the machine and relogged in and she's
still got the exact same problem.
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Brad Dougherty Jul 13, 2006 10:36 AM
I ran a gpupdate /force and that solved the problem.
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Michael Orr Jul 13, 2006 09:45 AM
She's restarted several times. 

"No network provider accepted the given network path."
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