Service Request Ticket - # 15931

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 13, 2006 11:08 AM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030626[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:4E:E6

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact ucsnetwork@wou.edu 88507

Tracking

Entered by Date Memo
Network Admin
Email

Public
Entered by Date Memo
Michael Orr Jul 13, 2006 11:25 AM 
It required an extra reboot. Joe has done so and
now it's working.
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Michael Orr Jul 13, 2006 11:09 AM 
There are three people in the office who use this
server and none of them can use it.

They working on year end closing and they can't
get to their accounting software. This is VERY
IMPORTANT for them.
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