Service Request Ticket - # 15942

Service Request Information

CONTACT Name Birken, Jim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 13, 2006 02:56 PM
Department Advancement & Foundation Phone 88145
Location Email birkenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20040770[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Microteck Lab ScanMaker s400 # 1108-03-750001
Serial No. W5165C00090 Location PDR
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

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Entered by Date Memo
Ronni Luchterhand Jul 14, 2006 11:02 AM 
was able to get the scanner/program working, but
couldn't get OCR to work, gave error" trial is
up".  they will call Joanie for more info on
purchasing the ABBYY Reader
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Ronni Luchterhand Jul 14, 2006 09:23 AM 
recieved call back, heading over
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Ronni Luchterhand Jul 14, 2006 08:07 AM 
called, left vm
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Courtney Wehner Jul 13, 2006 02:57 PM 
Scanner located on second floor of cottage 
CO 203. (he couldn't answer my questions about 
what he meant by "software is gone") I tried 
sorry.
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