Service Request Ticket - # 15956

Service Request Information

CONTACT Name Ellis, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 14, 2006 11:32 AM
Department University Computing Solutions Phone 88629
Location Email ellism@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051229[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 2q0l5b1 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0057687 upgrade to MS Office Pro Plus 2007 July 2010 Pro Plus 2010 from P0075659, Contribute v3 with Publishing Server from P0058074

Wired NIC 00:13:72:D7:42:CB

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Jul 27, 2006 11:09 AM 
delivered, updated inventory w/NIC
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Joe Crowe Jul 14, 2006 05:44 PM 
Ghosted and (almost) ready to deliver.  

Still need to RECORD NICS.

Once that's done, deliver to Lander's Lab.
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Tricia Flaherty Jul 14, 2006 11:35 AM 
These have setup forms and are in Tech inboxs 
please record NICS in inventory and make note of 
additional software on RHA station.  Mike Ellis 
can answer any questions about exact location etc.
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