Service Request Ticket - # 15961

Service Request Information

CONTACT Name Finholt, Derek   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 14, 2006 01:28 PM
Department Advancement & Foundation Phone 88468
Location Email finholtd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030621[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 9TC0Y41 Description Dimension 4600, P4-2.80GHz
Serial No. 9TC0Y41 Location ITC 007 Storage

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5A:46

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Jul 14, 2006 02:40 PM 
the computer seems to be running just fine, when I
switched net ports everything ran fine.  Suggested
they get in touch with telecom to get the port
replaced.
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Ronni Luchterhand Jul 14, 2006 01:41 PM 
tried dameware... too... slow...  heading over
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Audrey Macken Jul 14, 2006 01:28 PM 
Hi--
 
It seems that something is severely wrong with 
the computer in my office at the Jensen Museum.  
The computer is serial number 20030621[Edit Inv], and has 
been "applying computer settings" for almost an 
hour.  It has been quite slow and buggy lately, 
and is of no use to me right now.  Could someone 
please come and help me out with this?  Thanks 
very much...
 
Derek Finholt
x8-8468
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