Service Request Ticket - # 15970

Service Request Information

CONTACT Name Jamieson, Elaina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 17, 2006 11:41 AM
Department Creative Arts/Art Phone 88229
Location Email jamiese@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20030933[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. N/A Location was Elaine Jamieson
TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Jul 19, 2006 10:01 AM 
checked the connection with laptop, appears to be
a bad jack.  Reported to telecom
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Michael Orr Jul 19, 2006 09:02 AM 
She said that she's found that today she can't
print anything down to the printer. She has a test
she's supposed to give at 9:15. She really needs
some help.
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Courtney Wehner Jul 18, 2006 12:41 PM 
She called back and said she will be in her 
office at 1:30p she needs to leave shortly after 
that, so if someone can go then, they can stay 
there without her. thanks
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Brad Dougherty Jul 17, 2006 02:01 PM 
I walked over and all the doors were locked. We
can take a look over there tomorrow when its open.
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Michael Orr Jul 17, 2006 11:44 AM 
she said that she has to leave for Eugene very
soon, but if someone can come over and at least
see what's wrong in the labs that'd help the
students out.
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Michael Orr Jul 17, 2006 11:43 AM 
Evidently none of the computers in the Campbell
hall computer lab can connect, but her next office
over co-worker is able to get online just fine.

Elaina can not get on in her office.
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Michael Orr Jul 17, 2006 11:42 AM 
She was a little unclear as to what site she was
trying to get to. She was trying to help a student
register i think, but she didn't seem to have a
clear idea of the difference between her web
browser and the server she was trying to connect to.

Getting a "can not find the server" error.
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