Service Request Ticket - # 15976

Service Request Information

CONTACT Name Villegas-Gutierrez, Martha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 18, 2006 10:18 AM
Department The Research Institute Phone 88335
Location Email gutierm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050773[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 1QW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public

Entered by Date Memo
Brad Dougherty Jul 18, 2006 11:56 AM
I checked out the document, it was just a typo
that was never caught.
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Brad Dougherty Jul 18, 2006 10:37 AM
Called and left a message requesting her to call
us back when she's around.
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Michael Orr Jul 18, 2006 10:19 AM
No changes are made to the actual files, but when
they're printed out, things are different than
what's open on the screen. No one is touching
these files except for her so she's unsure what's
going on. They appear different between screen and
printout.
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