Service Request Ticket - # 16032

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 24, 2006 07:26 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020701[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. F955X21 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft XP Pro from old cpus P0032877, Adobe Acrobat 6.0

Wired NIC 00:07:E9:77:B8:E7

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jul 25, 2006 09:57 AM 
there was two shortcuts... one is broken I removed
the broken one because another student was able to
pull up the page with no problem, Lori will have
the student log in her next shift and test this idea.
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Jonathan Guillen Jul 24, 2006 07:27 PM 
They cannot bring up the site they use to monitor
the camera for the checkout desk in the library.
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