Service Request Ticket

Service Request Information

CONTACT	Name	Ferguson, Arne	Date	Jul 25, 2006 11:01 AM
	Department	Athletics	Phone	88516
	Location		Email	fergusa@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20040614 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	OptiPlex GX280 SFF, Pentium 4, 3.2GHz, 1M, 800MHz
	Serial No.	DY2QV61	Location	PDR
	CPU	Pentium 4-3.2GHz
	OS	Unknown	Software	MS Office Pro 2003 from P0051548
	Wired NIC	00:11:43:BB:FE:49

TECHS	Submitted by	Michael Orr	Contact	morr@wou.edu	88925
	Primary Technician		Contact		88925

Entered by	Date	Memo
UCS Tech			Email Public
Entered by	Date	Memo
Sean Courtney	Jul 25, 2006 11:44 AM	Arne happen to be working on it at the time off the I: drive so Justin could not attach it. He just had to wait to save it so he could attach.	Add Attachment
Sean Courtney	Jul 25, 2006 11:25 AM	Going to check it out.	Add Attachment
Michael Orr	Jul 25, 2006 11:03 AM	He's only going to be there for another hour. He'll be back from 9am to noon tomorrow.	Add Attachment
Michael Orr	Jul 25, 2006 11:03 AM	He can be reached at extension: 88516	Add Attachment
Michael Orr	Jul 25, 2006 11:02 AM	He's trying to send a Word Document and when he tries to attach the file he gets a "Server can't be reached" message. He's just sent a few other documents just fine and it's just this one giving him trouble, he's not sure why.	Add Attachment