Service Request Ticket - # 16039

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 25, 2006 03:04 PM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051212[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LJ3052 All-in-One Printer #Q6502A#ABA
Serial No. SCNBJ014412 Location PDR

Model 1PQ6502A Hostname
Notes Ink/Toner Refill

Wired NIC 00:14:38:94:45:A2

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jul 26, 2006 11:26 AM 
I ran a firmware upgrade and that helped
significantly. I helped her edit a few of the
photos that were still coming out dark and
eventually got them to come out right.
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Brad Dougherty Jul 26, 2006 10:51 AM 
headed over.
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Michael Orr Jul 26, 2006 09:01 AM 
She said they'd be around all day except for
lunchtime from 1 to 2.
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Sean Courtney Jul 26, 2006 08:40 AM 
callled and left a vm.
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Courtney Wehner Jul 25, 2006 03:05 PM 
" Cannot connect to device" but they are 
connected because they are still able to print. 
Printer is located om the nurses stations
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