Service Request Ticket - # 16045

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 26, 2006 08:06 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050956[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 700m, Pentium M, 2GHz,400MHz FSB, 12.1-in WXGA
Serial No. 65GBX81 Location PDR

CPU Pentium M 2.0 GHz


OS Unknown Software

Wired NIC 00:12:3F:6A:03:FC


Wireless NIC 00:13:CE:38:C1:35

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jul 26, 2006 09:09 AM 
fixed
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Michael Orr Jul 26, 2006 08:28 AM 
She'll be there all day. She may be across the
hall, but she will be near her desk for the whole
day. She just called back in.
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Brian Smith Jul 26, 2006 08:21 AM 
called and left a message. If she wants us to 
come when she is there then we need times that 
she will be there.
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Michael Orr Jul 26, 2006 08:07 AM 
She'd like to be there when we fix it (it's
sitting on her desk) so she can see what we do so
if it happens again she may be able to solve the
problem herself.
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