Service Request Ticket - # 16063

Service Request Information

CONTACT Name Riester, Rose Ann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 27, 2006 08:03 AM
Department Registrar’s Office Phone 88184
Location Email riester@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040691[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. G0T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:B9:FE:1C

TECHS Submitted by Richard Mansker Contact rmanske@gmail.com 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Jul 27, 2006 08:13 AM 
Someone else in her office knew how to fix the
problem for her. She called in to close the ticket.
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Richard Mansker Jul 27, 2006 08:05 AM 
Banner is not allowing her to open more then one 
instance, she is using SIS, tried opening two 
sessions and the second window is kicking her out 
of the first.
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