Service Request Ticket - # 16099

Service Request Information

CONTACT Name Beaver, Cheryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 29, 2006 10:38 AM
Department Natural Science Division Phone 88404
Location Email beaverc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040958[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag 6R52Q71 Description OptiPlex GX280 , Pentium 4, 3.20GHz,1M,800MHz, FSB
Serial No. 6R52Q71 Location ITC Fee Payment

CPU Pentium 4-3.2GHz


OS Software MS Office Pro 2003 from P0053370, Adobe Acrobat Pro v7 from P0052634, Mathematica Pro v5.2 from P0054563, PCTex v5 Pro from P0054530, Dreamweaver MX 2004 from P0052818

Wired NIC 00:12:3F:8A:8E:B0

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
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Entered by Date Memo
Jonathan Guillen Jul 29, 2006 10:40 AM 
User called back. She restarted her machine and is
now able to log in normaly.
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Jonathan Guillen Jul 29, 2006 10:38 AM 
Error: Error connecting to existing session for
beaverc. A device is attached to this session.
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