Service Request Ticket - # 16112

Service Request Information

CONTACT Name Henderson, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 31, 2006 05:19 PM
Department Athletics Phone 88486
Location Email hendersj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030407[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 2.80GHz
Serial No. GMHJ141 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0045604 installed as Office XP Pro

Wired NIC 00:0C:F1:8C:35:89

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Aug 07, 2006 11:25 AM 
I walked her through the process of using the
terminal server and accessing SPSS. She's very
happy with the new setup.
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Michael Orr Aug 07, 2006 10:58 AM 
She's in her office today and really needs to get
help with this. She has to start using it for work
starting tomorrow.
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Michael Orr Aug 02, 2006 11:24 AM 
Monday August 7th in the late morning (10 or
10:30) would be best.
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Brian Smith Aug 02, 2006 11:17 AM 
left a message.  SPSS is now running on the 
terminal servers, we will most likely need to 
walk people through connecting to TS using remote 
desktop.
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Brad Dougherty Aug 01, 2006 01:19 PM 
Joe is working on a solution for this.
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