Service Request Ticket - # 16113

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 01, 2006 08:43 AM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030690[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 8760Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:B3:C4


TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public

Entered by Date Memo
Brian Smith Aug 01, 2006 09:31 AM
This is an interesting error.  There are text 
documents that are being created on the desktop, 
I have taken a screen shot and printed out one of 
the errors for future reference.  I also took 
steps in fixing the situation that was found on 
forums, I uninstalled the older java runtime 
environments as well as set some permissions.  If 
there are further problems they will call back.
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Brian Smith Aug 01, 2006 09:15 AM
going to go take a look.
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James Varieur Aug 01, 2006 08:45 AM
 Dianne laos's computer in Ad 104, her desk top 
fills up with error message icons. They all 
pretty much say the same thing with variants in 
some of the digits  hserr291822  . She has 10 of 
them now.
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