Service Request Ticket - # 16136

Service Request Information

CONTACT Name Kirk, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 03, 2006 08:40 AM
Department Business Services Phone 88210
Location Email kirkt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051159[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. S0612YB9142 Location PDR

CPU Unknown


OS Software

Wired NIC 00:14:4F:0E:8C:9F

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Brad Dougherty Aug 03, 2006 11:01 AM 
I have called Michael Soukup and left him a
message asking for version info on the new version
of banner and Jinitiator.
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Michael Orr Aug 03, 2006 10:56 AM 
It's his new thin client evidently. It's replaced
his old computer.
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Brad Dougherty Aug 03, 2006 10:23 AM 
I called and left a message requesting a call back
and more information on which computer he's
talking about. (Inventory is down and I couldn't
find a computer with that WOU number in active
directory.)
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