Service Request Ticket - # 16146

Service Request Information

CONTACT Name Bentley, Larry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 03, 2006 10:59 AM
Department University Computing Solutions Phone 88975
Location Email bentleyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040989[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 Processor 540
Serial No. BZ8MS71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0053572, transfered from W#20020707 7/06- Visio 2003 PRO from P0053186, Adobe Creative Suite 2 WIN from P0054879, Dreamweaver MX from P0037637(Library QTY24), Roxio EMC Suite v8 from P0058405

Wired NIC 00:12:3F:88:A1:C3

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Aug 03, 2006 02:10 PM 
Done.
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Brad Dougherty Aug 03, 2006 02:01 PM 
Installing
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Tricia Flaherty Aug 03, 2006 11:00 AM 
software is on T:\Roxio\Easy Media Creator Suite 
v8 and software box with user manual is in tech 
inbox also note there is a different software 
install task for Larry Bentley on a different W#
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