Service Request Ticket - # 16153

Service Request Information

CONTACT Name Burke, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 03, 2006 03:32 PM
Department Phone 88818
Location Email burkem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020697[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 3F55X21 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft XP Pro from old cpus P0032877, Adobe Photoshopv 7 from P0042186, Macromedia Dreamweaver MX from P0042204

Wired NIC 00:07:E9:78:5A:FA

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Aug 03, 2006 04:17 PM 
It needed a re-install. I'm assuming some of the
fonts got corrupted.
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Courtney Wehner Aug 03, 2006 03:33 PM 
She has tried repeated times and it will not load 
completly for them.
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