Service Request Ticket - # 16175

Service Request Information

CONTACT Name Sprenger, Cindy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 07, 2006 08:25 AM
Department Phone 14006
Location Email sprengec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030762[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 7PC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047503, Dreamweaver MX 2004 from P0049292

Wired NIC 00:0C:F1:E9:FA:54

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Aug 07, 2006 08:55 AM 
done
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Brian Smith Aug 07, 2006 08:37 AM 
on it
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Michael Orr Aug 07, 2006 08:36 AM 
She said there's 3 of them in there so the door
shouldn't be locked. She'll doublecheck to make
sure it's opened.
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Michael Orr Aug 07, 2006 08:36 AM 
She'll be in her office this morning until around
12 and then again until 2 after lunch. she said to
come on by.
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Brian Smith Aug 07, 2006 08:33 AM 
the door was locked, I called and left a message 
to get some available times.
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Brian Smith Aug 07, 2006 08:30 AM 
going to take a look.
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Michael Orr Aug 07, 2006 08:26 AM 
She also is disconnected from her network drives.
She didn't know what they were and claims to never
use them, but I had her check and they're not
connecting either.
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