Service Request Ticket - # 16178

Service Request Information

CONTACT Name OMalley, Ryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 07, 2006 09:19 AM
Department Health & Exercise Science Phone 5035084311
Location Email omalleyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040551[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description iMac G5 20 in 1.8GHz Superdrive #Z095
Serial No. W8502224PNZ Location

CPU G5 1.8GHz


OS Software MS Office 2004 Pro from P0050866 Playmaker Pro

Wired NIC 00:11:24:6F:9D:F0

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Aug 07, 2006 02:58 PM 
done
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Jonathan Guillen Aug 07, 2006 02:07 PM 
User called back, transfered him to Brian.
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Brian Smith Aug 07, 2006 01:17 PM 
called and got voicemail. Asked for available 
times.
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Michael Orr Aug 07, 2006 09:20 AM 
On further questioning it sounds like a standard
VGA plug on the projector. Not sure though.
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Michael Orr Aug 07, 2006 09:19 AM 
It sounds like he doesn't have the correct port
for the projector. He was wondering if we have a
converter or anything he can use. I tried to find
out which cable type it was, but his descriptions
were less than helpful.
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