Service Request Ticket - # 16189

Service Request Information

CONTACT Name Burke, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 08, 2006 08:08 AM
Department Phone 88818
Location Email burkem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051153[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB00CE Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:8F:67

TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Aug 08, 2006 09:16 AM 
done. the mouse seems to "unalign" itself when at 
the top of the screen.
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James Varieur Aug 08, 2006 08:10 AM 
Eric phoned in the request, thin client has 
locked out users..Needs to be unlocked..
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