Service Request Ticket - # 16191

Service Request Information

CONTACT Name Kindrick, Roy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 08, 2006 09:42 AM
Department Western Community Policing Institute Phone 14005
Location Email kindricr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010685[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400, Pentium 4-1.6Ghz
Serial No. 1FZWC11 Location PDR

CPU Pentium 4-1.6GHz


OS Unknown Software Office XP Pro from P0036717

Wired NIC 00:02:B3:88:8C:C1

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Aug 08, 2006 10:32 AM 
He's getting emails now so he thinks it's ok.
Closing ticket.
 Add Attachment
Brad Dougherty Aug 08, 2006 10:28 AM 
Called back and left a message requesting an
available time.
 Add Attachment
Michael Orr Aug 08, 2006 09:42 AM 
The last email it shows was from the 6th.
 Add Attachment
Michael Orr Aug 08, 2006 09:42 AM 
He gets a very large number of emails every day so
it's very odd that he doesn't see any yet today.
He's wondering if there's something wrong with his
account.
 Add Attachment